Serving ZIP 48239 & 48240
Sewer Backup Services Redford, MI
Sewage coming up your basement floor drain? We clear the line, find out why it backed up and help you stop the next one. Open 24/7 across Redford Charter Township, and you see the price before we start.
Sewage in the Basement Right Now? Start Here.
These steps keep you safe and keep more water out of the basement until we get there.
- Stop using water in the whole house, including toilets, the washer and the dishwasher.
- Keep kids and pets out of the basement.
- Move what you can reach without stepping in the water.
- Call us. Tell us which drains are backing up and whether it is raining.
- Step into water near outlets, cords, the furnace or the water heater.
- Try to plug a floor drain while water is still coming up.
- Pour chemical drain cleaner down any drain.
- Mix cleaners while you wait.
Township Sewer or Your Sewer Line?
Redford Charter Township looks after the sewer main under the street. The line from your house out to that main is yours. A few clues tell you which side the trouble is on, and sometimes it is both.
| Clue | Points to the township sewer | Points to your sewer line |
|---|---|---|
| When it happens | During or right after a heavy storm | Any day, often when you run water |
| Which drains | The floor drain first | The lowest toilet, tub or floor drain when upstairs drains run |
| Neighbors | Several homes on the street at once | Only your house |
| Dry days | Drains work fine once the rain stops | Drains stay slow or gurgle between backups |
| What helps now | Stop using water and wait for the sewer to drop | We clear the line from your cleanout |
| Who fixes it | The township | You, with a licensed plumber |
Why Sewer Backups Happen
A backup means water cannot leave the house fast enough, so it comes up the lowest drain. As the plumber down the street, these are the causes we see most. For a single slow drain, see drain cleaning.
Tree Roots in the Line
Roots grow into old clay joints and catch paper and grease until the line closes.
Hydro jettingAny dayGrease, Wipes and Buildup
Grease from the kitchen and wipes from the bathroom build a plug in the main line.
Any dayA Broken or Sagging Pipe
A cracked, sunk or collapsed section holds water and waste. Cleaning helps for a while, but the pipe needs a repair.
Sewer line repairAny dayHeavy Rain Filling the Sewer
In a big storm the sewer under the street can fill and push water back toward basements.
In heavy rainA Line That Is Partly Blocked
Enough room on a dry day, not enough in a storm or when the whole house runs water at once.
BothNot Sure Why It Backed Up?
A camera look after we clear the line shows what stopped it.
Call (313) 380-5686
Backs Up Only When It Rains Hard?
A basement that only backs up in storms points to the township sewer, but your own line can be part of it.
Why Heavy Rain Pushes Water Back
In a big storm the sewer under the street can fill up. Water looks for the lowest opening it can find, and that is often your basement floor drain.
A Partly Blocked Line Fails First
Roots or buildup can leave just enough room on a dry day. In a storm that small opening is not enough, and the backup starts in your house.
Clear Water Is a Different Problem
Clean water near the walls is often ground water or a sump pump issue, not the sewer.
Sump pump servicesWhat a Camera Look Tells You
Once the line is clear, a camera shows whether roots, a sag or a break in your own line is part of the trouble.
Sewer camera inspection
How We Handle a Sewer Backup
Four steps from your call to drains that work again.
You Call, Any Hour
We answer 24/7, ask what is backing up and walk you through the first steps.
We Open the Line
From the cleanout or another way in, and get the water moving out of the basement.
You Approve the Price
We tell you what we found and what fixes it. You see the price before more work starts.
We Check It and Talk Next Steps
We run water through the drains and tell you how to lower the chance of the next one.
After the Water Goes Down
Two kinds of work follow a backup. The plumbing stops it, and the cleanup makes the basement safe again.
The Plumbing
- Clear the line and get the water moving
- Find out why it backed up
- Repair the pipe if it is broken
The Cleanup
- Pull out soaked carpet, drywall and boxes
- Clean and disinfect the floor and walls
- Dry the basement so mold does not start
Stop the water first, then the cleanup can happen in a dry, safe basement. Have the furnace and water heater checked before you use them again. In a rental, we explain what we found so the owner and tenant both know the cause.
Fix the Cause in the Line
Roots, a sag or a broken section will keep backing up until that spot is repaired.
Good for Backups on dry days
Keep the Line Clean
Lines with a history of roots or grease can be cleaned before they close up again.
Good for Roots and grease
Ask About a Backwater Valve
A one way valve on the main line lets water out and closes when the sewer pushes back. It needs a box so it can be checked and cleaned.
Good for Storm backups
Watch What Goes Down
Grease in the trash, wipes in the bin. The cheapest fix is the clog that never forms.
Good for Every home
Ways to Stop the Next Backup
Once the line is clear and we know the cause, there are a few ways to protect the basement. Not every house needs all of them. We look at how your plumbing runs and tell you which ones make sense.
Why Redford Homeowners Call Grandview for Sewer Backups
Open 24/7
Backups do not wait for business hours, and neither do we. Call at night, on a weekend or in the middle of a storm and you reach a plumber.
An Honest Answer on Whose Side
If the trouble is in the township sewer, we tell you, so you do not pay for work on a line that is not yours.
Price Shown First
We find the cause first, explain it in plain words and show you the price. Nothing starts until you say yes.
Backups cleared at all hours. Read what Redford customers say
Read Our Google Reviews (opens in a new tab)Sewer Backup Help Across Redford Township
We clear sewer backups in every part of Redford Charter Township, ZIP codes 48239 and 48240. We are based on Norborne, so when a storm hits, we are already in the neighborhood.
From homes near Telegraph Road to the streets off Beech Daly and up toward Eight Mile, we come to you. Not sure if your address is inside the township? Call and ask.
Neighborhoods we serve
- Western View
- Grand Dale
- Chesterfield
- Western Heights
- Brady Block
- Seminole Woods
- Rogers Park
- Telegraph-Hazelton
- Jefferson
- Downtown Redford
Sewer Backup FAQs
Answers to the backup questions Redford homeowners ask us most.
What should I do first when sewage comes up the floor drain?
Stop all water use in the house, keep everyone out of the basement and call us. Do not try to plug the drain while it is still coming up, and stay away from water near outlets and appliances.
Is a sewer backup my problem or the township’s?
It depends where the blockage is. The line from your house out to the main is yours, and the main under the street belongs to the township. If several homes back up in a storm, call the township water department and keep photos. If only your house backs up, the blockage is usually in your line, and we can clear it.
Why does my basement only back up when it rains hard?
In a big storm the sewer under the street can fill and push water back toward the lowest drain. A line that is already partly blocked makes it worse. A camera look after the storm shows whether your own line is part of it.
Is it safe to stay in the house with sewage in the basement?
Stay out of the basement and keep kids and pets away. Do not walk into water near outlets, the furnace or the water heater, and have those checked before you use them again.
My basement backed up again. Why does it keep happening?
A repeat backup usually means the cause is still in the line. Clearing a clog opens it for a while, but roots, a sag or a broken section will close it again. A camera look after we clear it shows what is really going on.
Do you come out at night for a sewer backup?
Yes. We answer 24/7, including nights, weekends and storms. Call and tell us what is backing up and we will tell you what to do until we get there.
Is water from the floor drain a sump pump problem?
Sometimes. Dirty water with a sewer smell coming up the floor drain points to the sewer line. Clean water near the walls or around the sump points to ground water and the sump pump. We can tell which one it is.
Will I know the price before you start?
Yes. We tell you what we found and the price before the work starts. If we find something else, we stop and ask first.