Serving ZIP 48239 & 48240
Burst Pipe or Backup? Emergency Plumber in Redford, MI
Water pouring from a pipe, sewage in the basement or a water heater flooding the floor cannot wait for Monday. We answer 24 hours a day, 7 days a week, walk you through the first steps on the phone and come out to stop the damage.
Open 24 hours, 7 days a week
Emergency Plumbing Help in Redford, Day or Night
Plumbing problems do not wait for business hours. A pipe can burst at two in the morning, and a sewer line can back up on a holiday weekend. When it happens, you need someone who picks up the phone and knows what to do.
Grandview Plumbing is a Redford-based plumbing company, so we are close by when something goes wrong. We handle plumbing emergencies for homes and businesses across Redford Charter Township. Even in the middle of the night, we explain the repair and the price before we start, and you approve it first.
- We answer the phone day or night
- You approve the price before we start
- Based in Redford, close to your home
What Counts as a Plumbing Emergency?
If any of these is happening in your home, call us now. Each card shows the first thing to do.
Burst or Leaking Pipes
Water spraying or pouring from a pipe can soak floors, walls and ceilings within minutes.
First stepShut off the main water valve.
Sewage Backing Up
Sewage coming up through a floor drain, tub or toilet is a health risk and spreads fast.
First stepStop using all water in the house.
Overflowing Toilet That Will Not Stop
A toilet that keeps running over after you stop flushing can flood the bathroom and the room below.
First stepClose the valve behind the toilet.
No Water in the House
No water at any tap can mean a broken line, a frozen pipe or a failed valve.
First stepCheck with neighbors, then call us.
Leaking Water Heater
A water heater dumping water on the floor will not stop on its own, and the tank holds a lot of water.
First stepTurn off the power or gas and the cold supply.
Sump Pump Failure During Rain
If the sump pit is filling and the pump will not run, the basement can flood during a storm.
First stepCheck the breaker and the plug, then call.
Frozen Pipes in Winter
A frozen pipe can split, and the leak often starts when it thaws. Michigan winters make this common.
First stepShut off the water and do not use an open flame.
Call Now or Wait Until Morning?
Not every plumbing problem is an emergency. Here is how to tell the difference.
Call us right away
- Water you cannot stop
- Sewage coming into the house
- No water anywhere in the house
- A water heater leaking from the tank
- Water rising in the basement
- A frozen pipe that has burst
Usually can wait
- One slow drain while the others work
- A dripping faucet
- A toilet that runs but does not overflow
- Low water pressure at one fixture
- A water heater that is slow to heat
Still worth fixing soon. Call us during the day, or send a request and we will get back to you.
What to Do Before We Arrive
These steps limit the damage and keep everyone safe until we get there.
Find your shut-off today
Take a minute now to find your main water valve and label it. In an emergency, everyone in the house will know where it is.
Shut Off the Main Water Valve
In most Redford homes the main shut-off is in the basement, on the wall where the water line comes in, near the water meter. Turn the handle clockwise until it stops, or turn a lever handle so it sits across the pipe.
Turn Off the Water Heater
If the water heater is leaking or the main water is off, turn the gas valve to off on a gas heater, or switch off the breaker for an electric heater.
Stay Away From Sewage and Wet Outlets
Keep children and pets away from sewage water, which carries germs. Do not step into standing water near outlets, cords or the electrical panel.
Move Valuables and Start Drying
Move boxes, rugs and electronics out of the water. Take a few photos for your insurance before you clean up.
What Happens When You Call Us
Step 1
You call
Tell us what is happening. We walk you through the first safety steps on the phone.
Step 2
We find the cause
We come out, stop the water if it is still running and find what failed.
Step 3
Price, then repair
We explain the repair and the cost. You approve it, then we fix it.
Emergency Plumbing Pricing
Every emergency is different, so we do not quote a price before we see the problem. Once we know what failed, we explain the repair and the cost, and nothing starts until you approve it. That stays true at night and on weekends.
How to Prevent Common Plumbing Emergencies
Many emergencies in Redford follow the seasons. A few habits through the year keep most of them from happening.
Winter
- Disconnect garden hoses before the first freeze
- Keep heat on in rooms with pipes, even when away
- Open cabinet doors under sinks on outside walls
Spring
- Pour water into the sump pit to test the pump
- Make sure the basement floor drain is clear
- Watch for damp spots after heavy rain
All Year
- Know where your main shut-off is
- Keep grease and wipes out of the drains
- Have an aging water heater checked
Why Redford Homeowners Call Grandview in an Emergency
- 24/7
- Open every day, day or night
- 2
- Redford ZIP codes, 48239 and 48240
- 100%
- Prices approved before work
- 4.8★
- Rating from Google reviews
Before you call, see what Redford customers say
Read Our Google Reviews (opens in a new tab)Emergency Plumbing Across Redford Township
We take emergency calls from every part of Redford Charter Township, ZIP codes 48239 and 48240, on both sides of I-96. We are based right here on Norborne, so a burst pipe near Telegraph Road or a backup off Beech Daly is a short drive for us.
Not sure if your home is inside the township? Call and ask. We will tell you right away.
Neighborhoods we serve
- Western View
- Grand Dale
- Chesterfield
- Western Heights
- Brady Block
- Seminole Woods
- Rogers Park
- Telegraph-Hazelton
- Jefferson
- Downtown Redford
Emergency Plumbing FAQs
Quick answers for when something has gone wrong and you need to know what to do.
What is considered a plumbing emergency?
Water you cannot stop, sewage coming into the house, no water at all, a leaking water heater or a flooding basement are all emergencies. A slow drain or a dripping faucet can usually wait for a regular visit.
Where is my main water shut-off valve?
In most homes it is in the basement on the front wall, where the water line comes in through the foundation, near the water meter. Turn it clockwise to close it. It is worth finding and labeling it before you ever need it.
Should I call 911 for a plumbing problem?
Only if someone is in danger, such as a gas smell, water near the electrical panel or an injury. For leaks, backups and floods without a safety risk, shut off the water and call a plumber.
What should I do if I smell gas?
Leave the house right away and do not switch lights or appliances on or off. From outside, call your gas company or 911. Once they say it is safe, we can repair the water heater or other plumbing.
How much does an emergency plumber cost?
It depends on what failed and what it takes to fix it. We explain the repair and the cost before we start, and nothing begins until you approve it, day or night.
Are you really open at night and on weekends?
Yes. We are open 24 hours a day, 7 days a week, and serve homes and businesses in Redford Charter Township, in the 48239 and 48240 ZIP codes.